Got a question? Here are answers to the most common questions about Timetracks. Can't find what you're looking for? Reach out via the contact page.
Timetracks is an Israeli cloud-based platform for employee time tracking, shift management, and payroll calculation. It is designed for small and medium businesses — restaurants, shops, clinics, offices, and more.
No. Timetracks is a cloud service — all you need is a browser or smartphone. No app to download, no server to install.
Hebrew, English, and Arabic — with full RTL support. You can switch languages anytime from settings.
Yes. The Basic plan starts at ₪99/month and supports up to 10 employees — perfect for small businesses.
7 full days, with access to all main features.
No. The trial is completely free and no-commitment. If you do not sign up at the end, your account closes automatically.
Up to 2 employees. After upgrading to a paid plan, the limit increases based on your plan (10 / 30 / 100).
The trial is one-time. If you need more time, please contact us.
Basic (₪99) — up to 10 employees, time tracking and breaks. Professional (₪249) — up to 30 employees, full shift management and Excel export. Business (₪599) — up to 100 employees, WhatsApp integration and API access.
Yes, anytime from the customer portal. Changes take effect immediately.
Credit card, Bit, PayBox, and bank transfer.
Yes, various billing options are available — contact us for current details.
The employee opens any browser or their phone, taps "Start day", and does the same at the end of the day. Biometric login (Face ID / Touch ID) is also supported on compatible devices.
Yes. You can require check-ins to happen only from an approved location — for example, the office or branch. Optional per employee.
You can set an overtime threshold per employee, along with hourly and overtime rates. The system calculates automatically.
Yes. Full Excel export with proper formatting — available on Professional and above.
Yes, on the Business plan — via Green API. You can send automated alerts and updates to employees and managers.
Each customer gets their own subdomain (e.g. acme.timetracks.co.il) with a fully isolated database. No data sharing between customers.
Yes. It supports the Israeli Privacy Protection Law requirements and payroll calculations under the Hours of Work and Rest Law.
Go to timetracks.co.il, click "Start trial", and fill out a short form. Within a few minutes, you get your own subdomain with a login link by email.
Email support on all plans. Professional gets priority support, and Business gets 24/7 support.
From the customer portal — cancel anytime, no penalty.
We're happy to help — message us and we'll get back within 24 hours.
Contact us