These terms govern the use of the Timetracks service. By using the service, you fully agree to these terms.
Welcome to Timetracks (the "Service" or "System"). These terms govern the legal relationship between the service operator (the "Company") and the customer (the "User" or "Customer").
Use of the service, whether paid or during a trial period, constitutes full and explicit consent to all terms herein. If you do not agree to these terms, please refrain from using the service.
Timetracks is a cloud-based service for employee attendance management, shift scheduling, work hours calculation, and report generation for businesses in Israel. The service is available through a dedicated subdomain for each customer.
To use the service, you must create an account and provide accurate details: full name, company name, active email address, phone number, and password.
Account Security: You are solely responsible for maintaining the confidentiality of your password and preventing unauthorized access. All actions performed from the account will be considered as performed by you.
The service is offered as a monthly subscription in four plans (Basic, Professional, Business, Enterprise). Prices are published on the website and may change from time to time with advance notice.
New customers are entitled to a 14-day free trial with no commitment. At the end of the trial, you will be asked to convert to a paid subscription to continue using the service.
During the trial, all users have full access to the features of the selected plan. Data entered during the trial will be retained for up to 30 days after its end.
The subscription is monthly. You may cancel at any time by contacting support. The cancellation will take effect at the end of the current billing period — no additional charges.
The service may be used only for legitimate business purposes related to workforce management. The following is strictly prohibited:
The Company is committed to maintaining the privacy of the customer and the employees whose information is stored in the system, in accordance with the Israeli Privacy Protection Law, 5741-1981.
All intellectual property rights in the service, including software code, design, icons, logos, content, and user interface — belong to Timetracks or the relevant rights holders, and are protected by law.
The user receives a limited, personal, and non-exclusive license to use the service for their business needs. Do not copy, publish, distribute, reverse-engineer, or modify the software.
Your Data is Yours: All data entered by the customer (employee details, hours, reports) belongs to the customer. You can export it at any time to CSV/Excel.
The service is provided "As-Is". The Company is not liable for any direct, indirect, consequential, or incidental damage resulting from the use or inability to use the service.
Availability: The Company aims for 99% availability but does not guarantee it. There may be planned (for maintenance) or unplanned (failures) service interruptions.
The Company's liability in any case will not exceed the amount actually paid in the 12 months preceding the event.
The Company may update the terms from time to time. Material changes will be sent via email 30 days before they take effect. Continued use after changes take effect constitutes acceptance of the new terms.
The Company may also add, change, remove, or improve service features, provided it does not substantially detract from the basic functionality of the subscribed plan.
The Company may terminate, suspend, or restrict access to the service at any time if:
Before a planned service termination, the customer will have access to a full export of their data.
These terms are subject solely to the laws of the State of Israel. Exclusive jurisdiction for any dispute arising from the service shall be the competent courts in the Central/Tel-Aviv district.
For any question, request, or clarification regarding the terms or service: